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Bibliographic Citation
Rachel Grob et al., Polyphonic perspectives on health and care: Reflections from two decades of the DIPEx project, 26 J. HEALTH SERV. RSCH. & POL’Y 133 (2021).
Abstract
In this article we consider how an online resource that publishes the findings and video, audio and written extracts from
narrative interview studies has developed as an international collaboration, currently including 14 countries worldwide.
In the two decades since the initiative was founded, the robust, national qualitative studies for DIPEx International have
branched out from patient information and support to learning and teaching, insights and service improvement and
cross-national comparisons. Embracing the challenge to reflect plural discourses of illness, health and care in societies
that appear increasingly polarised, the DIPEx collaboration presents polyphonic perspectives that stand as potential
counters to reductive dualities. As a result the collaboration has established a collection of unique, international
resources that can be leveraged to promote understanding and learning from people’s experiences of illness and care
Keywords
discipline: social science, health services research, international comparison, patient experience, patients’ experiences,
qualitative methods, qualitative research, quality improvement, secondary analysis, service improvement